Monitoring Agent Status
From the Agents tab, you can:
- Monitor Agent health and status
- View details about its configuration
- View details about its remote location (hostname, ip address)
Status | Description |
---|---|
Active/Inactive | This is controlled by Account Admin(s) and can be used to disable Agents for various reasons. |
Online | The Agent is online as of the last check-in time and is ready to receive jobs. |
Updating | The Agent is currently processing an Update Command, such as Update Worker or Update Engine. |
Expired | The Agent license and/or subscription has expired. Please contact support and/or your account manager. |
Warning | The Agent has not reported its status in over 3 hours and may require attention. |
Error | The Agent has not reported its status in over 6 hours. |
Offline | The Agent is offline. This status is typically reported just prior to a shutdown. |