Retrieve Agent Credential

If you have an agent that is already registered, you can manually retrieve its credential to repair the installation.

Prerequisite(s):

• DataCloud or Avalanche Subscription
• Registered Agent 3.1.1 or later.
• API Password enabled (or valid bearer token).

Step 1: Retrieve the Agent Credential

1. Open browser
2. Navigate to: https://api.im.actiandatacloud.com/v2/api/agents/[agent id or hostname]/credential
3. You will be asked to authenticate with Username and API Password (see Prerequisites)
   • Response:

     # Integration Manager Connection Info
     im.base-url=[base url]
     im.client-id=[client id]
     im.client-secret=[client secret]
     im.device-code=[device code]
     im.user-code=[user code]
     

Step 3: Update the Agent

1. Copy and paste connection info into /IntegrationAgent/conf/application.properties file. Make sure to delete/overwrite any existing im.* values that may be present. Duplicate entries will yield inconsistent results.
2. Start/restart Agent. It will now re-register itself.